Important Customer Notice Voluntary suspension of 6 Skincare items (Vol.2)

23rd July 2013: Since 4th July, 2013, e'quipe Ltd. (e'quipe) has discontinued the sales of six skincare items from both RMK and SUQQU containing Rhododenol. This is a precautionary measure following recent reports of consumers who have used certain brightening skincare products containing Rhododenol suffered white blotches.


Relevant products are:    

  1. RMK Skintuner Brightening Moist    
  2. RMK Skintuner Brightening Light    
  3. RMK Intensive Brightening Essence    
  4. SUQQU Whitening Repair Essence    
  5. SUQQU Whitening Lotion
  6. SUQQU Whitening Barrier Emulsion

The connection between Rhododenol and the symptom is under investigation.
No other RMK and SUQQU products are affected.

◆About Rhododenol
Rhododenol 4-(4-hydroxyphenyl)-2-butanol in its chemical name, is an active brightening ingredient developed uniquely by Kanebo Cosmetics and was approved as an active quasi-drug ingredient by the Ministry of Health, Labour and Welfare of Japan in January 2008. It is a natural ingredient present in many plants and used by Kanebo Cosmetics in synthetic form with purity in excess of 99 percent. It binds with tyrosinase, the enzyme related to the generation of melanin, and inhibits activation of tyrosinase, thereby having the effect of preventing the generation of melanin and the appearance on the skin of dark spots and freckles.

◆Possible symptoms
There have been cases where white blotching has appeared on the neck, hands/fingers, cheeks, around the eyes, face line, and other areas to which the products containing Rhododenol may have been applied or with which they come into contact.

◆What to do
It is confirmed that these conditions have been improved by discontinuing the use of the relevant products, in many cases. Should you experience similar symptoms after using the relevant products, please stop using them immediately and consult with a dermatologist.

e'quipe apologises for any inconvenience. For additional information and enquiry, please contact your nearest e'quipe's distributor or email:
RMK: global@rmkrmk.com
SUQQU: uk@suqqu.com

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