Important Customer Notice Voluntary suspension of 6 Skincare items

4th July 2013: e'quipe Ltd., (e'quipe) has announced a voluntary suspension of 6 Skincare items from both RMK and SUQQU containing the ingredient Rhododenol. This is a precautionary measure from e'quipe, following recent reports of consumers in Japan suffered white blotches as a result of using brightening skincare products from other brands of group company Kanebo Cosmetics containing Rhododenol.

Relevant products are:

  1. RMK Skintuner Brightening Moist
  2. RMK Skintuner Brightening Light
  3. RMK Intensive Brightening Essence
  4. SUQQU Whitening Repair Essence    
  5. SUQQU Whitening Lotion
  6. SUQQU Whitening Barrier Emulsion

Having passed extensive safety tests, Rhododenol 4-(4-hydroxyphenyl)-2-butanol, an active ingredient, was approved in 2008 by the Japanese Ministry of Health, Labour and Welfare in accordance with the Pharmaceutical Affairs Act.

No similar case of reported symptom after using the above mentioned RMK and SUQQU products has been found in other trading countries than Japan domestic market and the connection between Rhododendol and the symptom is under investigation.

No other RMK and SUQQU products are affected.

e'quipe apologises for any inconvenience. Further action in each trading country will be announced following consultation with local regulatory authorities.

For additional information and enquiry, please contact your nearest e'quipe distributor or email:
RMK: global@rmkrmk.com
SUQQU: uk@suqqu.com

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